Customer Care Associate
DigitalOcean(7 months ago)
About this role
The role involves providing customer service and administrative support by handling policy documentation, resolving billing inquiries, and connecting callers to appropriate personnel. It includes dispatching policy documents, answering questions, and supporting the Policy Admin Team with various administrative tasks.
Required Skills
- Analytical Thinking
- Data Entry
- Insurance Underwriting
- Policy Administration
- Regulatory Compliance
- Stakeholder Management
Qualifications
- Tertiary Degree
- Vocational/Technical qualification
About DigitalOcean
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