4171430P
The Customer Care Associate provides front-line phone support to life insurance policyholders, agents, and other customers, handling inquiries about payments, policy information, and claims. This role involves processing transactions such as policy updates and beneficiary changes while ensuring customer satisfaction and adherence to service metrics. The position requires a strong understanding of life insurance and annuity products to resolve routine and recurring issues efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.
12% below the average for this role