Standard Bank Group
The Customer Care Centre Officer handles and resolves client queries and complaints across email and social media, manages investigations, and ensures compliance with risk and regulatory requirements while meeting performance targets. The role involves accurate documentation, escalation of complex matters, and delivering high-quality service in a financial services contact centre environment.
Headquarters
Johannesburg, Gauteng, South Africa
Company Size
10001+ employees
Founded
1862
Standard Bank Group is a leading African banking and financial services group headquartered in South Africa that focuses on supporting Africa’s growth and development. It offers retail and business banking, corporate and investment banking, wealth management, markets and insurance solutions to individuals, SMEs and large corporates across the continent and in select international markets. The group emphasizes digital channels, trade and project finance, and advisory services to facilitate cross-border commerce and infrastructure development. Customers rely on Standard Bank for its regional expertise, broad African network and focus on financing sustainable economic growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Standard Bank Group.
Standard Bank Group didn’t post a salary, so this is our estimate from similar listings.
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