Heroix
The Customer Care Clerk will serve as the primary point of contact for customers, handling enquiries via phone, email, and online platforms, coordinating service appointments, and promoting maintenance solutions. The role involves managing communications, processing parts documentation, and providing general support to ensure a smooth after‑sales experience.
Headquarters
Braintree, Massachusetts, United States
Company Size
11-50 employees
Founded
1975
Find and Fix Issues Instantly
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heroix.
54% below the average for this role