Hope Network
The Customer Care Coordinator serves as the primary point of contact for transportation customers, passengers, caregivers, drivers, and partners. In this full‑time, in‑office role, the coordinator handles ride requests, processes applications and recertifications, creates route schedules, and resolves transportation‑related issues while ensuring a positive customer experience and safe, reliable service.
Hope Network is a Michigan-based nonprofit organization that provides life-changing services to over 30,000 people, bridging care gaps across health, independence, and self-belief. Their services include behavioral health, autism therapy, neuro rehabilitation, intellectual and developmental disability support, affordable housing, transportation, workforce development, and education tutoring. Hope Network's mission is to empower individuals to overcome barriers and achieve their highest level of independence and well-being.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hope Network.
Hope Network didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
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