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© All Rights Reserved. ApplyBlast.com
Usaretirement
The Customer Care Coordinator serves as a primary resource for members and customers, addressing inquiries and resolving issues via phone, email, and live chat to ensure a positive experience. This role involves managing account changes within Salesforce CRM, educating members on available programs and benefits, and collaborating with internal teams to solve complex problems. The position requires maintaining accurate customer records, tracking interactions to identify service patterns, and contributing to continuous improvement efforts.
Headquarters
Arlington, Virginia, United States
Company Size
51-200 employees
Founded
1966
The American Retirement Association (ARA) is a trade organization representing over 30,000 retirement industry professionals since 1966. It provides education, training, resources, and advocacy to strengthen the private pension system and improve retirement security for American workers. ARA comprises five member associations—ASPPA, ASEA, NAPA, NTSA, and PSCA—serving plan administrators, advisors, actuaries and other retirement-plan professionals. Members rely on ARA for professional development, industry standards, policy advocacy, and networking to help ensure more Americans can achieve a secure retirement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Usaretirement.
Usaretirement didn’t post a salary, so this is our estimate from similar listings.