Customer Care Coordinator

The Customer Care Coordinator serves as the first point of contact for patients and healthcare professionals, guiding them through the onboarding process and providing product education for Wellspect's medical device lines. This fully remote role supports the field sales team, maintains communication with healthcare institutions, and ensures a seamless patient experience through accurate documentation and care coordination. The position requires proficiency in Brightree and strong communication skills to deliver empathetic, patient-focused service within a highly regulated environment.