Customer Care - Customer Care Representative

The Customer Care Representative provides comprehensive support to IEWC customers by managing daily activities such as order processing, presale inquiries, and post-sale transactions. This role requires collaborating with internal partners to resolve customer issues, maintain accurate records in SAP and Rubicon, and ensure a high level of service quality. The representative acts as a primary point of contact, addressing customer needs with urgency and accuracy in a fast-paced environment.