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Customer Care Delegate at Limitless Care - ApplyBlast

Customer Care Delegate

Limitless Care

3 months ago

Cairo, Egypt

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Care Delegate Specialist at Limitless Care provides high-quality transactional support across phone, email, and chat channels to ensure exceptional speed and accuracy. The role involves managing daily inquiries, diagnosing problems, maintaining customer records in a CRM, and escalating issues outside standard policy. Candidates should possess strong communication skills, product knowledge, and the ability to work effectively under pressure.

Responsibilities

Handle daily customer interactions across multiple communication channels
Analyze customer issues to identify root causes and provide solutions
Update and maintain accurate customer records in the CRM system
Recognize and escalate issues falling outside standard policy
Maintain up-to-date knowledge of company products and services

Skills

About Limitless Care

limitlesscare.com

Headquarters

Cairo, Cairo, Egypt

Company Size

51-200 employees

Founded

2019

View Profile

Limitless Care is an Egyptian healthcare company that simplifies medical coverage and care delivery through innovative digital tools and data-driven approaches. The company offers tailored medical insurance plans and health packages for businesses, corporates, and individual cardholders, and operates as a Third Party Administrator (TPA) for medical insurance providers. Limitless Care also maintains a network of medical providers and offers 24/7 customer care support through its app, hotline, and WhatsApp channel.