Customer Care Delivery Specialist in HR Services with English and Spanish
Alight Solutions(6 days ago)
About this role
A Customer Care Delivery Specialist in HR Services with English and Spanish provides support to clients’ employees, explaining HR procedures and assisting with benefits inquiries through various communication channels. The role involves handling diverse HR-related questions and investigating complex cases to ensure employee satisfaction.
Required Skills
- Customer Care
- HR Procedures
- Benefits Support
- Communication Skills
- Problem Solving
- Bilingual Spanish
- Online Systems
- Investigative Skills
About Alight Solutions
alight.comAlight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.
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