Customer Care Engineer
PaxeraHealth
About this role
PaxeraHealth is seeking a Customer Care Engineer to provide technical support for their healthcare AI solutions, including PACS, VNA, RIS, and AI platforms. The role involves installation, troubleshooting, client interaction, and system maintenance to ensure seamless performance and client satisfaction.
Skills
About PaxeraHealth
paxerahealth.comPaxeraHealth (formerly Paxeramed) is a Boston-based developer of medical imaging software and a medical imaging AI platform focused on managing imaging AI datasets and delivering imaging solutions to healthcare organizations. Their platform provides tools for dataset management, annotation, and AI lifecycle/deployment to help developers and providers build, validate, and integrate imaging AI into clinical workflows. Positioning itself as "Transforming Healthcare Through Innovation," PaxeraHealth offers end-to-end imaging solutions and services to support radiology operations, research, and AI adoption.
About PaxeraHealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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