Customer Care Executive (English and German)
FREENOW(12 days ago)
About this role
A Customer Care Executive at FREENOW supports drivers and passengers using the app from offices in Athens or Thessaloniki. The role combines front-office and back-office functions to maintain high-quality customer service and contribute to smooth, profitable Real-Time team operations. It supports FREENOW’s mission to make urban mobility more efficient and inclusive.
Required Skills
- Customer Support
- Problem Solving
- Active Listening
- Multitasking
- Process Improvement
- German
- English
- Zendesk
- Google Suite
- Microsoft Office
About FREENOW
free-now.comVercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.
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