Customer Care Executive (English and Greek)

FREENOW(9 days ago)

Athens, GreeceOnsiteFull TimeJunior$36,392 - $49,427 (estimated)Customer Experience

About this role

A Customer Care Executive at FREENOW provides front- and back-office support for drivers and passengers, representing the brand and ensuring high-quality user experiences. Based in Athens or Thessaloniki, the role sits within the Customer Experience team and supports the Real-Time operations to keep services running smoothly and profitably. The position operates on shift schedules including weekends and bank holidays.

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Required Skills

Customer Support
Phone Support
Email Support
Messenger Support
Problem Solving
Active Listening
Multitasking
Detail Oriented
Escalation
Zendesk

+4 more

About FREENOW

free-now.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship web applications with a focus on developer experience and performance. It provides instant deployments from Git, preview URLs for every pull request, and a global edge network for fast static and dynamic delivery. Vercel supports serverless and edge functions, is tightly integrated with frameworks like Next.js, and offers performance and real-user analytics plus numerous CI/CD and third‑party integrations. Teams use Vercel to scale web apps with minimal infrastructure management while optimizing for speed and reliability.