Customer Care Executive
Dopay(9 months ago)
About this role
dopa y (dopay) is a Cairo-based fintech startup building payroll payment solutions to promote financial inclusion for cash-based workers in emerging markets. The Customer Care Representative role is part of a mission-driven, fast-growing team located at the Greek Campus with hybrid working options. The position supports the company’s efforts to scale payroll operations and improve customer experience across Egypt and beyond.
Required Skills
- Customer Support
- Communication
- Bilingual
- Problem Solving
- CRM
- Ticketing
- Empathy
- Accountability
- Teamwork
About Dopay
dopay.comDopay is a financial technology company that specializes in cashless payroll solutions for businesses. It enables companies to pay their employees electronically through Dopay cards, which are powered by Mastercard, ensuring fast, easy, and secure transactions. By streamlining the payroll process, Dopay enhances efficiency and offers a modern alternative to traditional payment methods. Businesses can sign up for Dopay to improve their payroll operations and provide employees with convenient payment options.
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