Customer Care Manager II
PulteGroup(2 months ago)
Denver, COOnsiteFull TimeManager$64,720 - $80,860Customer Care
Apply NowAbout this role
The Customer Care Manager II at PulteGroup oversees homeowner service requests, conducts in‑person assessments, and coordinates warranty repairs to ensure customer satisfaction. The role involves managing trades, performing root‑cause analysis, and supporting risk and litigation claims.
Required Skills
- Customer Service
- Warranty Management
- Root Cause Analysis
- Vendor Coordination
- Trade Management
- Construction Knowledge
- Communication
- Conflict Resolution
- Cost Management
- Computer Literacy
Qualifications
- High School Diploma
- Bachelor’s Degree
- Valid Driver’s License