Customer Care Manager II
PulteGroup(24 days ago)
Schaumburg, ILOnsiteFull TimeMedior$64,720 - $72,000Customer Service
Apply NowAbout this role
The Customer Care Manager II at PulteGroup is a field-facing role supporting homeowner service and warranty activities in the Schaumburg, IL area. The position represents the company onsite, engages directly with homeowners, and contributes to division-level reporting and training. It is part of PulteGroup’s customer service organization within a national homebuilding firm.
Required Skills
- Customer Service
- Warranty Management
- Root Cause
- Vendor Management
- Construction Knowledge
- Communication
- Conflict Resolution
- Cost Management
- Computer Literacy
- Driving
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
- Valid Driver's License