MASSIE McQUILKIN & ALTMAN
This role oversees customer care processes including dealer management, on-field service delivery, and spares, lube, and warranty management. The position involves implementing service systems at channel partners, ensuring standardized infrastructure, and driving dealer profitability through service schemes. Key responsibilities include resolving critical complaints, meeting CSI targets, and ensuring adherence to warranty claims and product training.
MASSIE McQUILKIN & ALTMAN is a full-service literary agency that focuses on bringing fiction and non-fiction of quality to the largest possible audience. They work closely with clients at every stage of a project's development, submission, and placement, staying involved in all issues of design, publicity, and sales long after a contract is signed. The agency ensures that authors' needs are continuously met by their publishers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MASSIE McQUILKIN & ALTMAN.
MASSIE McQUILKIN & ALTMAN didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role