T2 Tea
The Customer Care Manager leads customer service operations across Australia, New Zealand, and globally from the Melbourne Support Office, overseeing support across stores, online channels, and wholesale partners. This role focuses on enhancing service efficiency through AI and automation while transforming customer interactions into sales opportunities and driving product improvements through Voice of Customer insights. The position involves managing a team, forecasting contact volumes, and collaborating with various departments to elevate the overall customer experience.
All we do, all we are, revolves around our love for reinventing and reimagining the humble tea leaf. Celebrate your endless love for tea with T2 today.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for T2 Tea.
T2 Tea didn’t post a salary, so this is our estimate from similar listings.