Customer Care Officer
AIA(1 month ago)
About this role
A Customer Care Officer at AIA represents the company in interactions with customers and distributors, supporting the organisation’s commitment to a positive customer experience. The role focuses on maintaining professional customer relationships and upholding AIA’s service standards to help customers live healthier, longer, better lives.
Required Skills
- Communication
- Empathy
- Complaint Handling
- Problem Solving
- CRM
- Data Entry
- Escalation
- Documentation
- Compliance
Qualifications
- College Diploma
- Degree in Business or Communications (Preferred)
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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