Customer Care Professional-Annuities, Licensed, Remote
Thrivent(27 days ago)
About this role
A Customer Care Professional at Thrivent delivers personalized, phone-based support to clients, providing a non-scripted call experience focused on quality and first-call resolution. The position emphasizes helping clients achieve financial clarity across products such as annuities and insurance while offering structured onboarding, ongoing training, and clear paths for career advancement. This is a full-time remote role with scheduled weekday hours and comprehensive employee benefits.
Required Skills
- Customer Service
- Communication
- Problem Resolution
- Systems Navigation
- First-Call Resolution
- Adaptability
- Bilingual Spanish
- Annuities
Qualifications
- High School Diploma or Equivalent
- Post-Secondary Education (Preferred)
- FINRA Series 6
- Background Check (Criminal & Financial)
About Thrivent
thrivent.comPlan your finances for the people, causes and community you love.
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