pacificoffice
Pacific Office Automation is seeking a detail-oriented Customer Care Representative/ Dispatcher to manage incoming support calls and coordinate service operations in Sacramento, CA. The role involves creating support tickets, escalating issues, and scheduling service calls while maintaining strong communication with customers, technicians, and sales teams. This position requires excellent problem-solving abilities and a focus on meeting monthly service goals within a fast-paced environment.
Headquarters
Beaverton, Oregon, United States
Company Size
1001-5000 employees
Founded
1976
Pacific Office Automation is a western U.S. provider of office equipment and technology solutions, helping businesses optimize document workflows and digital operations. The company focuses on managed print, IT services, and cybersecurity to secure and streamline office environments. They serve Oregon, Washington, California, Arizona, Colorado, Idaho, Nevada, New Mexico, Utah, Texas, and Hawaii. Through a blend of hardware, software, and managed services, POA enables organizations to improve productivity while protecting information across print and IT ecosystems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for pacificoffice.
13% below the average for this role
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