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Customer Care Representative - Full Time at Associated Bank, NA - ApplyBlast

Customer Care Representative - Full Time

Associated Bank, NA

3 months ago

Hales Corners, WI

Onsite

Full Time

Junior

0 applicants

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About this role

As a Customer Care Representative at Associated Bank, you will serve as the friendly voice for customers by resolving inquiries, troubleshooting account issues, and providing financial guidance via phone and email. This role involves promoting bank products, mentoring new team members, and collaborating across teams to improve customer experiences while upholding strict compliance standards.

Responsibilities

Respond to customer inquiries via phone and email with accuracy
Troubleshoot and resolve complex account or technical issues
Promote Associated Bank products and services to meet needs
Mentor and train new team members for consistent service
Uphold compliance with all bank policies and regulations

Skills

About Associated Bank, NA

associatedbank.com

Headquarters

Green Bay, Wisconsin, United States

Company Size

1001-5000 employees

Founded

1861

View Profile

Associated Bank is a leading financial institution that offers a comprehensive range of banking products and services, including checking and savings accounts, personal loans, mortgages, and wealth management solutions. The bank emphasizes customer convenience with features like online banking, mobile banking, and 24/7 customer support. Known for its dedication to customer service and community involvement, Associated Bank aims to provide tailored financial solutions to meet the diverse needs of its clients.