Customer Care Representative II
American National Red Cross
About this role
Join the American Red Cross as a customer support representative providing operational, administrative, and customer service support for BioMed customers through multiple communication channels. The role is remote and focuses on ensuring customer satisfaction, handling inquiries, and supporting various operational activities.
Skills
Qualifications
About American National Red Cross
redcross.orgThe American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education in the United States. Responding to an emergency every eight minutes, the organization focuses on helping those affected by disasters and communities in need through various programs, including blood donation, CPR certification, and disaster preparedness training. The Red Cross relies on the support of donations and volunteers to carry out its mission of alleviating human suffering.
Recent company news
American Red CrossRed Crossers respond as new storm buries Northeast; weather continues to impact blood supply
1 week ago
American Red CrossRed Cross Helping Thousands in Alaska after Typhoon Halong Devastates Coastal Villages
Oct 15, 2025
American Red CrossRed Cross Responding Across Multiple States as Treacherous Winter Storm Crosses the Country
1 month ago
American Red CrossRed Cross providing relief to thousands across Midwest and South after recent flooding, tornadoes
Apr 18, 2025
American Red CrossRed Cross responds to weekend tornadoes, wildfires as critical wildfire risk continues in the Midwest
Mar 17, 2025
About American National Red Cross
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for American National Red Cross.
Salary
$18k – $19k
per year