Tepperman's
A Tier 2 Customer Care Representative at a Windsor-based family-owned company leads a pod of agents while managing complex customer escalations and internal priority queues. The role involves coaching team members, processing VCD claims, and ensuring accurate adherence to company policies in a high-pressure retail environment.
Tepperman's is an Ontario-based retailer offering furniture, mattresses, appliances, and electronics across multiple store locations including Windsor, London, Chatham, Sarnia, Niagara, Hamilton, Kitchener, and St. Catharines. Their product assortment spans living room, bedroom, and dining furniture, mattresses, major and small appliances, TVs, and home audio equipment. Tepperman's also sells online and positions itself as Ontario's go-to destination for home shopping, supported by flexible financing, delivery, and free design services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Tepperman's didn’t post a salary, so this is our estimate from similar listings.
52% below the average for this role