Fossil Group
Fossil is seeking a Customer Care Representative to provide technical support to internal teams and exceptional service to customers. The role involves processing orders, resolving complex issues, and collaborating with colleagues and external partners to ensure smooth operations. This hybrid position requires strong problem-solving skills and proficiency with CRM platforms.
Headquarters
Richardson, Texas, United States
Company Size
5001-10000 employees
Founded
1984
Fossil Group is a global design, marketing and distribution company based in Richardson, Texas that creates and sells fashion accessories—primarily watches, smartwatches, jewelry, and leather goods—under its Fossil brand and a portfolio of owned and licensed brands. The company blends traditional watchmaking and fashion design with connected technology, developing both mechanical timepieces and smart wearables. Fossil sells through wholesale, retail and e-commerce channels worldwide and is known for its brand-licensing partnerships and multi-brand retail strategy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fossil Group.
Fossil Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role