Customer Care Representative
Amcor(1 month ago)
About this role
Customer Care representative responsible for managing customer orders from receipt through invoicing and ensuring high service levels. The role supports customers via web portals, email, EDI and phone, collaborates with cross-functional teams, and helps resolve order, shipping, and billing issues. It also involves monitoring order patterns, maintaining reports, and supporting process improvements and account management tasks.
Required Skills
- Order Management
- Customer Service
- EDI
- Invoicing
- Communication
- Problem Solving
- Reporting
- Supply Chain
- Process Improvement
- Data Analysis
+2 more
Qualifications
- College Degree (Preferred)
- Six Sigma Certification
About Amcor
amcor.comA global leader in developing & producing high-quality, responsible packaging solutions for food, beverage, pharmaceutical & other packaging requirements.
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