Customer Care Representative
AAPC
About this role
AAPC is seeking a Customer Care Representative to serve as the first point of contact for members, providing support via phone, chat, and email. The role involves assisting members with services, benefits, and website navigation to support their professional development in healthcare. No medical coding or billing experience is necessary.
Skills
About AAPC
aapc.comAAPC (American Academy of Professional Coders) is a leading professional organization that provides training, certification, and resources for medical coders, billers, auditors, and practice managers. It offers industry-recognized credentials, continuing education, exam prep, coding books and tools, compliance and auditing services, and career resources including job boards and conferences. Healthcare professionals and organizations use AAPC to validate skills, stay current with coding and billing standards, improve revenue cycle performance, and meet regulatory and compliance requirements.
About AAPC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AAPC.
Salary
$37k – $42k
per year
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