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Customer Care Representative at Concentrix - ApplyBlast

Customer Care Representative

Concentrix

23 days ago

3.3 on Glassdoor

Athens, Attica, Greece

Onsite

Full Time

Junior

0 applicants

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About this role

Join an international customer care team supporting a leading global logistics brand in Athens, Greece. You will assist Italian-speaking customers with tracking, parcel deliveries, account support, and general inquiries via calls, emails, and back-office channels. Full professional training is provided from day one.

Responsibilities

Handle customer inquiries via phone, email, and digital back-office channels in Italian
Assist clients with shipment tracking, delivery schedules, claims, billing, and account setups
Provide accurate product and service information following quality guidelines

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.