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Customer Care Representative at Associated Bank, NA - ApplyBlast

Customer Care Representative

Associated Bank, NA

25 days ago

Hales Corners, Wisconsin, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Care Representative serves as the primary point of contact for customers, resolving inquiries and troubleshooting issues with empathy and professionalism. This role involves providing financial guidance, promoting bank products, and collaborating with colleagues to enhance customer experiences. The position offers opportunities for professional growth within a supportive and inclusive team environment.

Responsibilities

Respond to customer inquiries via phone and email
Troubleshoot and resolve complex account or technical issues
Mentor and train new team members

Skills

About Associated Bank, NA

associatedbank.com

Headquarters

Green Bay, Wisconsin, United States

Company Size

1001-5000 employees

Founded

1861

View Profile

Associated Bank is a leading financial institution that offers a comprehensive range of banking products and services, including checking and savings accounts, personal loans, mortgages, and wealth management solutions. The bank emphasizes customer convenience with features like online banking, mobile banking, and 24/7 customer support. Known for its dedication to customer service and community involvement, Associated Bank aims to provide tailored financial solutions to meet the diverse needs of its clients.