Customer Care Representative

Capital Heating, Cooling, Electric, & Plumbing is seeking a driven Customer Care Representative to serve as the operational heartbeat of its sales department across HVAC, Electrical, and Plumbing divisions. This role involves managing daily field schedules, handling inbound and outbound customer calls, and utilizing CRM software to track appointments and job progress. The ideal candidate will coordinate multi-trade crews, facilitate sales meetings, and ensure exceptional customer service in a fast-paced environment.