Customer Care Representative

Prescryptive Health is seeking a Customer Care Representative to join its Customer Care team on a contract assignment, serving as the voice of customers by advocating for their needs and identifying opportunities for improvement. The role involves providing prompt, accurate, and empathetic customer service via phone, email, and case systems while collaborating with product and operations teams to enhance the customer experience. Candidates must be able to work flexible shifts to support a 24/7 member experience.