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Customer Care Representative at Cross Border Talents - ApplyBlast

Customer Care Representative

Cross Border Talents

15 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This role supports the team in Athens by providing high-quality customer care for Danish-speaking clients, ensuring clear communication and accurate resolution of billing and account inquiries. The position involves handling everyday issues, maintaining detailed case notes, and escalating complex cases when necessary. It requires a fluent Danish speaker with good English skills to manage multiple cases efficiently in a remote work environment.

Responsibilities

Handle billing and account questions with care and accuracy
Explain step-by-step solutions in clear simple language
Resolve everyday issues without unnecessary transfers

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

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Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.