Dynacare
The Customer Care Representative at Dynacare serves as the primary point of contact for resolving client issues and enhancing the customer experience. This full-time, hybrid role involves managing inbound and outbound calls, processing requests, scheduling appointments, and handling billing and data management tasks. The position requires bilingual proficiency in English and French, strong communication skills, and a minimum of two years of customer service experience.
Dynacare is a Canadian medical laboratory and diagnostic services company that provides clinical testing, specimen collection and related healthcare services to patients, clinicians and employers. It offers a broad range of testing including routine blood work, genetics and specialty tests (including pharmacogenomics and genetic counselling), occupational health and wellness programs, and employer health solutions. Dynacare operates community collection centres and delivers timely results and reporting through clinician services and patient portals. The company emphasizes accredited laboratory processes, quality assurance and patient support to help with diagnosis, treatment and preventive care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dynacare.
Dynacare didn’t post a salary, so this is our estimate from similar listings.
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