Bioclinica
The Customer Care Representative provides front-line support to customers via phone or email for assigned product lines, troubleshooting equipment issues and handling re-supply and report requests. The role involves maintaining accurate client and patient information in databases, resolving customer inquiries, and escalating complex issues to management. This position requires strong technical aptitude, excellent customer service skills, and proficiency in English and Chinese.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
1001-5000 employees
Founded
1972
Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bioclinica.
Bioclinica didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
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