Customer Care Specialist (CH & EU), Vienna (AT)
ch
About this role
Cryptonow Austria is expanding its Customer Care operations across Switzerland and the EU, seeking a Customer Care Specialist who will support customers in multiple markets and languages via various channels. The role involves handling complex inquiries, improving support processes, and collaborating with internal teams in a regulated fintech environment.
Skills
About ch
cryptonow.chThis platform is a Swiss‑focused cryptocurrency brokerage that makes buying Bitcoin, Ethereum and Solana simple and secure. It offers a streamlined web and mobile experience with fiat on‑ramps and fast settlement so both beginners and experienced users can purchase crypto quickly. The service emphasizes strong security and custody practices alongside KYC/compliance for local markets. Customers choose it for straightforward pricing, ease of use, and a focus on safety.
About ch
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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