Customer Care Specialist – Entry Level Role
Athena
About this role
A Customer Care Specialist at Athena Home Loans provides exceptional service to customers via phone, SMS, and email, assisting with loan applications, document submissions, and resolving customer inquiries. The role offers industry exposure with training, mentorship, and opportunities for career growth in a flexible and inclusive environment.
Skills
About Athena
athena.comAthena (Athena Labs LLC) matches busy leaders with top 1% remote executive assistants and provides world‑class delegation coaching to help clients reclaim time and accelerate results. They recruit, vet, and place elite remote EAs and teach systems and skills so clients become expert delegators and get leverage across work and life. Customers use Athena to offload high‑value tasks, streamline operations, and maximize productivity and long‑term growth.
About Athena
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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