Customer Care Specialist (Fixed Term until 3rd of May 2026)
The Warehouse Group
About this role
The role involves managing customer enquiries through live online chat, phone, and email, providing excellent service while adhering to processes and KPIs. The position offers an opportunity to work in a diverse, energetic team with access to various benefits, and involves shifts within standard business hours on-site.
Skills
About The Warehouse Group
thewarehousegroup.co.nzThe Warehouse Group (TWG) is a New Zealand retail success story founded by Sir Stephen Tindall that grew from a single The Warehouse store into one of the country’s largest retail groups. TWG operates a portfolio of consumer-facing retail brands across general merchandise, electronics, stationery and outdoor/sporting goods. The group generates around NZ$3 billion in annual sales and serves customers through a network of physical stores and online channels.
About The Warehouse Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for The Warehouse Group.
Salary
$32k – $44k
per year
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