Customer Care Specialist | German speaker
ALPADIA Language Schools SA
About this role
A Customer Care Officer at Kaplan based in Barcelona manages student enrollments, provides personalized support throughout the study-abroad experience, and handles administrative tasks to ensure smooth language courses abroad. The role involves communication with customers, partner schools, and internal teams, with a focus on delivering excellent service and creating memorable travel experiences.
Skills
About ALPADIA Language Schools SA
alpadia.comAlpadia Language Schools, part of Kaplan International Languages, operates year‑round language centres in European cities including Montreux, Berlin, Freiburg and Lyon. It offers French and German courses for adults plus English, French and German summer programmes for juniors and teens. Alpadia pairs classroom tuition with organised accommodation, airport transfers and social activities to create immersive, practical language experiences. The schools focus on helping students improve quickly through targeted lessons and cultural immersion.
About ALPADIA Language Schools SA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ALPADIA Language Schools SA.
Salary
$9k – $12k
per year
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