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Customer Care Specialist (German) at Cross Border Talents - ApplyBlast

Customer Care Specialist (German)

Cross Border Talents

1 month ago

Remote

Full Time

Medior

0 applicants

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About this role

A German-speaking Customer Care Specialist will provide exceptional support to customers of a prominent financial services company, addressing inquiries and resolving issues via phone, email, and live chat. The role involves collaborating with internal teams to escalate priority issues, documenting interactions, and monitoring customer trends to ensure high service quality. This position offers a dynamic remote work environment within a highly-rated BPO focused on employee satisfaction and growth.

Responsibilities

Deliver exceptional customer service by addressing inquiries and resolving issues efficiently
Provide accurate responses to customer inquiries via phone, email, and live chat support
Identify and escalate priority or unresolved issues to appropriate teams

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.