Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$39,800 - $59,620Customer Care

About this role

Cox Automotive is hiring a Customer Care Specialist I to support customers and dealers across its automotive marketplace brands. The role serves as a primary point of contact to help customers navigate services and ensure issues are tracked through to resolution. The position is an individual contributor role within the Customer Care organization with a hybrid work option.

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Required Skills

Customer Support
Call Center
Issue Resolution
Escalation Management
Email Support
Chat Support
Phone Support
Customer Communication
Relationship Management
Troubleshooting

+5 more

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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