Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(1 month ago)

HybridFull TimeJunior$36,480 - $54,720Customer Care

About this role

A Customer Care Specialist I at Cox Automotive is responsible for maintaining relationships with existing customers, problem-solving issues, and providing timely support via telephone, chat, and email. The role involves acting as the main point of contact for customers and overseeing the resolution of problems, ensuring effective communication across various departments.

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Required Skills

Customer Support
Problem Solving
Communication
Multi-tasking
Basic Computer Knowledge

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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