Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(13 days ago)

HybridFull TimeJunior$36,440 - $54,720Customer Care

About this role

The Customer Care Specialist I at Cox Automotive provides support to customers through telephone, chat, and email, acting as a point-of-contact to resolve issues and maintain relationships. The role involves problem-solving, coordination with other departments, and educating customers about company services, with a focus on responsive service.

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Required Skills

Customer Service
Communication
Problem Solving
Computer Knowledge
Call Center

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

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