Customer Care Specialist I (Manheim)
Cox Automotive Inc.
About this role
The Customer Care Specialist I at Cox Automotive is responsible for providing responsive support to customers via phone, chat, and email, acting as a single point of contact for issue resolution. They partner with relevant departments to resolve problems, maintain customer relationships, and ensure smooth communication across all parties. The role involves multitasking and handling customer inquiries within a metrics-driven environment, with a focus on education and problem-solving.
Skills
Qualifications
About Cox Automotive Inc.
coxautoinc.comCox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.
Recent company news
Cox Automotive Inc.Cox Enterprises Announces Formation of Cox Automotive
6 days ago
Cox Automotive Inc.Cox Automotive Honors Excellence Among Independent Auctions with 17th Annual Awards
22 hours ago
Cox Automotive Inc.Data science driving decisions in used-car business
2 days ago
Cox Automotive Inc.Cox Automotive Experts Take the Stage at NADA 2016
4 days ago
Cox Automotive Inc.Cox Automotive Experts Share Insights at National Buy Here Pay Here Conference
4 days ago
About Cox Automotive Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cox Automotive Inc..
Salary
$18k – $27k
per year