Customer Care Specialist I (Manheim)

CAI Cox Automotive Corp Svcs., LLC(14 days ago)

HybridFull TimeJunior$18,220 - $27,360Customer Care

About this role

The Customer Care Specialist I at Cox Automotive is responsible for providing responsive support to customers via phone, chat, and email, acting as a single point of contact for issue resolution. They partner with relevant departments to resolve problems, maintain customer relationships, and ensure smooth communication across all parties. The role involves multitasking and handling customer inquiries within a metrics-driven environment, with a focus on education and problem-solving.

View Original Listing

Required Skills

Customer Service
Communication
Problem Solving
Call Center
Technical Support

Qualifications

High School Diploma/GED

About CAI Cox Automotive Corp Svcs., LLC

coxautoinc.com

Cox Automotive Inc. is a leading provider of data-driven solutions that transform the automotive experience for dealers, fleets, lenders, and consumers. By modernizing how vehicles are bought, sold, owned, and utilized, Cox Automotive enhances the automotive ecosystem. The company leverages technology and analytics to offer innovative tools and services that streamline operations and improve customer engagement in the automotive industry.

View more jobs at CAI Cox Automotive Corp Svcs., LLC →