Customer Care Specialist - Italian Market
Amenitiz
About this role
Amenitiz is seeking to build a support team that helps clients effectively use their platform, ensuring customer satisfaction and fostering long-term relationships. This role involves providing high-quality support through various channels and working collaboratively with different teams to resolve issues and improve customer experience.
Skills
About Amenitiz
amenitiz.comAmenitiz is an all‑in‑one, cloud‑based hotel management platform (founded in 2017, headquartered in Paris) for independent hotels, B&Bs, vacation rentals and boutique properties. It combines a PMS, direct booking engine, channel manager (120+ OTAs), payment processing and reporting into a single web and mobile‑ready solution to streamline operations and maximize occupancy. The product emphasizes ease of use, multilingual support and integrations to centralize reservations, pricing and guest communications. Pricing is subscription‑based with demos and commercial support available.
Recent company news
PhocusWireAmenitiz raises $45M to fuel AI product growth and market expansion
Nov 11, 2025
Tech Funding NewsAmenitiz raises $45M to empower independent hotels with AI management
Nov 11, 2025
EU-StartupsSpain's Amenitiz expands to 15,000+ hotels and processes €3 billion in bookings ahead of new €38.9 million funding
Nov 11, 2025
The SaaS NewsAmenitiz Secures $30 Million in Series A
Apr 6, 2022
TechCrunchAmenitiz gets $30M for SaaS it bills as ‘Shopify for hotels’
Apr 5, 2022
About Amenitiz
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Amenitiz.
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