Oftin
The Customer Care Specialist – Level 2 supports B2C and B2B users of the company’s digital wallet and mobile payment services in Tunisia, handling escalated cases, investigating transaction issues, and coordinating with cross‑functional teams to ensure timely resolution. The role serves as the primary escalation point for Level 1 contact center teams and contributes to process and knowledge‑base improvements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oftin.
Oftin didn’t post a salary, so this is our estimate from similar listings.
11% above the average for this role