Customer Care Specialist (Pacific Time Zone)

Tessitura Network

4 days ago

Remote

Full Time

Junior

2 applicants

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About this role

A Customer Care Specialist at Tessitura supports members, partners, and staff by providing customer service through calls and live chats, resolving issues, and facilitating training. The role contributes to building strong relationships and enhancing the overall experience with Tessitura's software and services.

Skills

About Tessitura Network

tessituranetwork.com

Tessitura is a nonprofit technology company that provides a unified software platform for arts and cultural organizations to manage ticketing, CRM, fundraising, memberships, marketing, digital commerce, education programs, admissions, and front‑of‑house operations. Its integrated system links ticketing and patron data with development and marketing tools, plus reporting and analytics, so teams can sell, engage, and cultivate audiences from a single database. Built for performing arts organizations, museums, and similar nonprofits, Tessitura emphasizes sector expertise and a mission‑driven, community‑oriented approach to help arts and culture thrive.