Customer Care Specialist
City of Austin
About this role
A Customer Service Representative at Erie Insurance provides clerical support to the Customer Care Operations Department regarding billing issues, coverage, non-payment, and policy changes. The role involves responding to inquiries from policyholders and agents over the phone and in person, handling currency transactions, and managing mail and communication.
Skills
Qualifications
About City of Austin
austintexas.govAustinTexas.gov is the official website of the City of Austin, Texas, providing centralized information, services, and resources for residents, businesses, and visitors. The site connects users to city departments and key services — including 3-1-1 service requests, permitting and licensing, utilities and bill pay, parks and events, public safety, and council agendas and meetings. It supports online transactions, news and public notices, and multilingual access to improve civic engagement and access to government services. The portal’s goal is to streamline interactions with city government and keep the community informed about programs, policies, and local initiatives.
About City of Austin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for City of Austin.
Salary
$30k – $45k
per year