Republic Services
The Customer Care Specialist acts as a subject matter expert to resolve complex, escalated customer service issues within the environmental services industry. This role involves analyzing root causes of problems, collaborating with business units to implement innovative solutions, and maintaining accurate records in various company systems while upholding high standards of quality and efficiency.
Headquarters
Phoenix, Arizona, United States
Company Size
10001+ employees
Founded
1998
Environmental Services, Recycling & Trash Pickup Services offers end-to-end waste management for homes and businesses, including scheduled trash collection, curbside recycling, and responsible disposal. They design customized programs to maximize recycling rates, minimize landfill waste, and optimize container and route logistics with a reliable fleet and experienced drivers. The company emphasizes regulatory compliance, safety, and sustainability, helping clients navigate local waste rules and implement eco-friendly practices. Customers benefit from transparent pricing, responsive support, and data-driven reporting that tracks diversion goals and service performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Republic Services.
14% below the average for this role