Customer Care Specialist

As a Customer Care Specialist for the UK market, you will support a leading premium automotive company by delivering an outstanding and personal customer experience throughout the shopping and ownership journey. Acting as a brand ambassador, you will build strong relationships with consumers and ensure every interaction reflects the standards and values of a premium automotive brand. The role involves supporting consumers via phone, email, chat, and social media across pre-sale and post-sale enquiries while resolving customer concerns and complaints effectively.