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Customer Care Specialist at Cross Border Talents - ApplyBlast

Customer Care Specialist

Cross Border Talents

21 days ago

Remote

Full Time

Junior

0 applicants

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About this role

This role involves serving as the primary point of contact for customers, addressing their inquiries and resolving issues efficiently across phone, chat, and email channels. The position requires maintaining accurate case notes, recognizing when to escalate matters, and ensuring a high standard of service quality. Candidates must be fluent in Danish and eligible to work within the EU.

Responsibilities

Resolve customer issues efficiently while maintaining quality standards
Maintain accurate internal systems and case notes
Respond to customer inquiries via phone, chat, and email

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.